@article{McDermott_O-2021_41904,
title = {Exploring the use of operational excellence methodologies in the era of COVID-19: perspectives from leading academics and practitioners},
author = {McDermott, O. and Antony, J. and Douglas, J.},
month = {feb},
year = {2021},
abstract = {Purpose: This paper aims to present the results of a study carried out by the authors in the form of research interviews on the topic: “Exploring the use of operational excellence methodologies in the era of COVID-19.”},
journal = {The TQM Journal},
publisher = {Emerald Publishing},
url = {https://doi.org/10.1108/TQM-01-2021-0016},
}
