@article{Leite_H-2020_42082,
title = {COVID-19 outbreak: implications on healthcare operations},
author = {Leite, H. and Lindsay, C. and Kumar, M.},
month = {jul},
year = {2020},
abstract = {Purpose: The COVID-19 pandemic is considered a major disruptive event of this decade, raising unforeseen socio-economic implications worldwide. This novel virus has increased the influx of patients in hospitals, and healthcare organisations are facing unprecedented constraints in their operations to deal with increased demand and pressed capacity. Thus, this article evaluates the impact of the COVID-19 pandemic on healthcare systems' demand, resources and capacity and provides research directions.},
pages = {247-256},
volume = {33},
issue = {1},
journal = {The TQM Journal},
publisher = {Emerald Publishing},
url = {https://doi.org/10.1108/TQM-05-2020-0111},
}
