TY - JOUR
AU - Leite, Higor
AU - Lindsay, Claire
AU - Kumar, Maneesh
PY - 2020
DA - July
TI - COVID-19 outbreak: implications on healthcare operations
JO - The TQM Journal
EP - 256
VL - 33
IS - 1
DO - https://doi.org/10.1108/TQM-05-2020-0111
AB - Purpose: The COVID-19 pandemic is considered a major disruptive event of this decade, raising unforeseen socio-economic implications worldwide. This novel virus has increased the influx of patients in hospitals, and healthcare organisations are facing unprecedented constraints in their operations to deal with increased demand and pressed capacity. Thus, this article evaluates the impact of the COVID-19 pandemic on healthcare systems' demand, resources and capacity and provides research directions.
PB - Emerald Publishing
UR - https://researchportal.hw.ac.uk/en/publications/d30d551f-7866-492e-9d8e-77d8b6c29499
KW - Coronavirus (COVID-19)
KW - Service recovery and remobilisation
ER