TY - JOUR
AU - Howcroft, Debra
AU - Taylor, Philip
PY - 2021
DA - May
TI - Homeworking experiences during lockdown
JO - On Digital Inequalities
EP - 31
AB - In March 2020, evacuating the workplace became a key policy instrument to curtail the spread of COVID-19. This saw an unprecedented move towards homeworking as the UK government recommended that anyone who could work from home, should do so. While the en masse relocation of white-collar work was initially viewed as an emergency response to restore operational capacity, this is now looking like a potential watershed moment. Experiences differ based on sector, employer and role, and this article looks specifically at call centre workers.
PB - University of Manchester
UR - https://strathprints.strath.ac.uk/78536/
KW - Coronavirus (COVID-19)
KW - Work and workforce
KW - Digital health and technology
ER