TY - JOUR
AU - Kist, Cassandra
PY - 2022
DA - April
TI - Repairing online spaces for "safe" outreach with older adults
JO - Museums and Social Issues
DO - http://dx.doi.org/10.1080/15596893.2022.2064983
AB - Despite the widely recognized importance in the museum sector of cultivating safe, welcoming spaces for projects that work towards social change, few studies consider how feelings of safety can be cultivated online. To provide insight for future museum practices, this study focuses on a series of collaborative sessions facilitated by a museum outreach institution and a social enterprise to provide online engagement activities for older adults during COVID-19. Employing a social media ethnography, this study reveals how staff can create feelings of safety online through repair processes that work around, with, and against the unethical and contradictory bounds of online infrastructures.
PB - Taylor and Francis
UR - http://eprints.gla.ac.uk/268953/
KW - Coronavirus (COVID-19)
KW - Older people
ER