2022-001390

Date of request
16 September 2022
Date of response
12 October 2022
FOI request ID
2022-001390
  • Corporate information

Request

“Please could you provide the following information:

 

  • Number of Employees

 

A: c1250

 

  • Number of IT Staff…

 

A: 3

 

  • “…The name of your current IT Service Management Software and the company that supplies it
  • Whether this this a Cloud / SaaS or On-Premise Solution
  • The number of licences and whether these are Named or Concurrent
  • The length of your current contract for this Software / Service
  • The contract expiry date, and whether you intend to change it
  • The Contract Review Date: (approximate date of when the organisation is planning to review this contract.):
  • The Annual cost of the contract
  • The Total cost of the contract
  • The person responsible for this Software / Service and their contact details (name + email + direct phone number if possible)
  • The lead person to contact about any future projects to review or replace this Software / Service, and their contact details (name + email + direct phone number if possible)

If this solution is currently on Premise, please could you also provide the following information:

  • Do you have a cloud migration strategy?
  • If so, is there specific budget allocated to this?
  • Would you be looking to move to a cloud service at the end of the current contract?”

 

 

Response

Last updated: 26 May 2023