Abstract

The CIPD Good Work Index is an annual benchmark of good work or job quality in the UK. It measures a wide range of aspects of job quality, including employment essentials, such as pay and contracts, the day-to-day realities of work as experienced by workers themselves, and the impacts on people’s health and wellbeing. This survey report is based on the fourth annual UK Working Lives survey, which draws on a representative sample of UK workers. The CIPD Good Work Index measures a wide range of aspects of job quality, including employment essentials, such as pay and contracts, the day-to-day realities of work as experienced by workers themselves, and the impacts on people’s health and wellbeing. This year’s survey was conducted nearly 12 months on from the start of the COVID-19 pandemic and gives a snapshot of the experiences of workers during this time. Since the last full annual survey, the global economy has experienced its greatest shock in over a generation. Alongside a major contraction in economic activity, the COVID-19 crisis has ushered in an unprecedented policy response. Cumulatively, the UK Government’s furlough scheme – the Coronavirus Job Retention Scheme (CJRS) – has supported over 11 million jobs since its launch in March 2020. This survey offers important insights into workers’ experiences during this crisis – including those on furlough and those working from home. The report also examines the extent to which the experiences of those deemed to be key workers during this crisis has differed from that of the general workforce.

Cite as

Findlay, P., Lindsay, C., McIntyre, S., Roy, G., Stewart, R. & Dutton, E. 2021, CIPD Good Work Index 2021: UK Working Lives Survey, Chartered Institute of Personnel and Development. Available at: https://strathprints.strath.ac.uk/79770/

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Last updated: 16 June 2022
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