About this release

This release by Public Health Scotland (PHS) presents General Practice (GP) activity data extracted from participating practices across NHS Scotland from January 2018 to the end of March 2024 by NHS board and Health and Social Care Partnership (HSCP).

This exploratory work aims to illustrate the type of activity information captured within GP clinical systems. Not all activity is recorded on the clinical systems and information on the complexity or duration of the activity is currently unavailable. Therefore, the activity reported does not represent all the work happening within a primary care setting.

Please note the data contained within this visualisation is not directly comparable to other work on GP activity ongoing in NHS England, or NHS Wales (NWIS), due to differences in methodology of counting and classifying GP activity.

The data remains subject to change and monthly figures and comparisons should be used with caution.

An in-practice dashboard is also available for practices to allow them to view their activity data down to individual staff member and undertake quality work; guidance documents have also been developed and issued to encourage more uniform recording practice. Engagement with practices is ongoing to investigate and solve data anomalies.  Data quality indicators are being developed to allow better understanding of the data.

Main points

In March 2024, the total level of activity in the GP practices which returned data was approximately 7.2 million encounters. This is 3.6% lower than the 12-month rolling average activity (Apr. 23 to Mar. 24).

In March 2024, 38% of encounters were classified as Direct. The data suggests that 80% of these Direct encounters were physical appointments and 20% were virtual.

Note: Full definitions of the encounter class are available on the dashboard.

Data amendment

Please note that due to update to an underlying reference file one practice which was previously attributed to Glasgow City HSCP is now attributed to East Dunbartonshire HSCP. This means that all encounters associated with this practice will be included in the East Dunbartonshire activity figures from the May 2024 publication onwards.

Further information

Data presented in the visualisation are subject to change.

Where it is identified data are excluded from that months release due to technical issues, these data will be updated the following month.

The next release of this publication will be 25 June 2024.

General enquiries

If you have an enquiry relating to this publication, please contact David Redpath at phs.generalpractice@phs.scot.

Media enquiries

If you have a media enquiry relating to this publication, please contact the Communications and Engagement team.

Requesting other formats and reporting issues

If you require publications or documents in other formats, please email phs.otherformats@phs.scot.

To report any issues with a publication, please email phs.generalpublications@phs.scot.

Older versions of this publication

Versions of this publication released before 16 March 2020 may be found on the Data and Intelligence, Health Protection Scotland or Improving Health websites.

Last updated: 20 May 2024
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