The Public Health England (PHE) Vaccine Incident Guidance: Responding to errors in vaccine storage, handling and administration​ (external website) has been approved for use in Scotland by the Scottish Health Protection Network Guidance Group (SHPN-GG).

The guidance should be used in conjunction with this SHPN addendum.

The guidance was developed to provide consistent guidelines, for the wide range of health professionals with a lead role in delivering immunisation programmes, in the investigation and management of vaccine storage or administration incidents. 

The aim of the PHE guidance is to:

  • ​provide a consistent approach to considering the appropriate action in response to vaccine storage and administration errors and to signpost providers to support and advice 
  • ensure vaccines are appropriately handled following compromised storage incidents, thus reducing vaccine wastage 
  • minimise the recall and unnecessary revaccination of patients by assisting providers to make an accurate assessment as to whether vaccine safety or efficacy have been compromised and to inform a proportionate response to incidents
  • encourage immunisation providers to recognise the need to report vaccine errors and incidents and use the lessons learned to improve future practice.

Media enquiries

If you have a media enquiry relating to this publication, please contact the Communications and Engagement team.

Requesting other formats and reporting issues

If you require publications or documents in other formats, please email phs.otherformats@phs.scot.

To report any issues with a publication, please email phs.generalpublications@phs.scot.

Last updated: 28 June 2021
Was this page helpful?