The Public Health England (PHE) Vaccine Incident Guidance: Responding to errors in vaccine storage, handling and administration​ (external website) has been approved for use in Scotland by the Scottish Health Protection Network Guidance Group (SHPN-GG).

The guidance should be used in conjunction with this SHPN addendum.

The guidance was developed to provide consistent guidelines, for the wide range of health professionals with a lead role in delivering immunisation programmes, in the investigation and management of vaccine storage or administration incidents. 

The aim of the PHE guidance is to:

  • ​provide a consistent approach to considering the appropriate action in response to vaccine storage and administration errors and to signpost providers to support and advice 
  • ensure vaccines are appropriately handled following compromised storage incidents, thus reducing vaccine wastage 
  • minimise the recall and unnecessary revaccination of patients by assisting providers to make an accurate assessment as to whether vaccine safety or efficacy have been compromised and to inform a proportionate response to incidents
  • encourage immunisation providers to recognise the need to report vaccine errors and incidents and use the lessons learned to improve future practice.

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Last updated: 07 October 2022
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