This paper forwards a psychosocial perspective of event safety management. In a time of social and economic upheaval - exasperated by the Covid-19 pandemic, safety has become increasingly significant in the vocabulary of researchers, managers, funding agencies and public bodies involved in the provision of events. The work documented here appraises the role of those with responsibility in managing people and their safety at mass gathering events, i.e. police, event managers and medical teams. It does so through a focus group review process with members from each of the aforementioned groups, and with reference to the analytical frame of the Ottawa Charter (1986). The work contributes to knowledge of event and crowd management, advancing the concept of transformative civic responsibilities while reframing aspects of the event experience to encourage trust and resilience in both attendees and host populations. The work here acknowledges the importance of mass gathering events (MGEs) at a time of social-economic upheaval following Covid-19.


The contents and any opinions expressed represent the views of the authors only. This publication is copyright. Apart from fair dealing for the purpose of private study, research, criticism or view as permitted under the Copyright Act, no part may be reproduced without the permission of CAUTHE.

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Hutton, A., Robertson, M. & Ranse, J. 2021, 'COVID 19 - Mass Gathering Events and Attendee Safety Protocol for Turbulent times', CAUTHE 2021 Conference Online: Transformations in uncertain times: future perfect in tourism, hospitality and events.. http://researchrepository.napier.ac.uk/Output/2736512

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Last updated: 17 June 2022
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