This insightful paper by Wherton et al suggests groundwork before the pandemic allowed health care services to rapidly extend the use of video consultations across Scotland. As a general practitioner and digital champion, working in a deprived area in a city in Scotland, I agree but strongly believe that front-line staff is fundamental to further increase use. The “asymmetric development, driven in some places by particular local enthusiasts” noted before the pandemic certainly continues, and additional local “champions” are key to further increased use.


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Cite as

Weatherburn, C. 2022, 'Comment on "Expanding Video Consultation Services at Pace and Scale in Scotland During the COVID-19 Pandemic: National Mixed Methods Case Study"', Journal of Medical Internet Research, 24(2), article no: e34702. https://doi.org/10.2196/34702

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Last updated: 16 June 2022
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