“I would call them, it seems faster”. The state of Telemedicine in Scotland.

Abstract

The novel Coronavirus pandemic has affected the way people interact with others and services. Online re-mote solutions have been proposed for most interactions including health care. This position paper shows thatonline health services areunder-utilised during Covid-19, and people are often not awareof their ex-istence. Usingprimary health care (General Practitioners -GPs) and the Near Me and Telecare programs in Scotlandas examples, we argue that improving the usability of the GP websites can make Telemedicine more accessible and increase its adoption.

Rights

© Sfakakis et al. Published by BCS Learning & Development Ltd. Proceedings of the BCS 34th British HCI Conference 2021, UK License:This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

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Identifiers

DOI

https://doi.org/10.14236/ewic/hci2021.23

Repository URI

http://researchrepository.napier.ac.uk/Output/2869167