Guidance before you begin

We do not provide any healthcare directly to the public. We also do not have any oversight over other NHS Scotland boards.

Health advice for the public is available on NHS inform.

How to make a comment or complaint

Submit online

To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Submit in writing

Please note that postal mail is only opened once a week. We advise completing our online form.

However, if you would prefer to write to us, please contact:

Complaints Manager
Public Health Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

When to expect a response

For more information on the Public Health Scotland complaints process, read the Public Health Scotland complaints handling procedure.